Not money deposited when recharging?


If you fund your account with BTC or BNB, you should first check if the payment wallet is entered correctly. You can also check the transaction on the blockchain to see if it appeared there.

Sometimes there are delays online, especially when withdrawing from exchanges, so the transaction may take from 20 minutes to 2 hours. 

If the transaction was nevertheless performed and the balance is not replenished, please contact support, [email protected] or the administrator in the chat , attaching a screenshot of the payment, hash of transaction or block in your message.

Please note! We accept payment only in Bitcoin (BTC) and Binance coin (BNB), if you send other coins to this wallet, they will not be credited and balance will not be replenished.